Announcing the NEW SMS Console

Announcing the NEW SMS Console

• Link to events
• Guage your recipients
• Check your Queue
• Book your SMS campaign to send at any time
• Better User Interface

Set your Event promotions on SMS Auto Pilot

You can now set your Event Promotions on Auto Pilot using Streamdesk.

• Send SMS event confirmations
• Event SMS reminders
• Set your automatic send SMS date and times
• All displayed in an easy to use format

Book Virtual Training and Consulation Sessions

You can now book virtual training and consultation sessions with us from StreamDesk. At the top right of StreamDesk where you see Contact us.

New Project Management Functionality

Our Project Management platform has great new functionality:

• Column searching
• Sorted by Date Last Activity as default
• Ticket ID’s
• Email Response function with email preloading
• Total Time Spent calculations
• Last note added
• Plus loads more

So if you want to know what anyone been working on – on any given day:

• Search the Staffs Name
• Search the Date latest Activity column
• And so on

Announcing StreamDesk Project Management

Announcing StreamDesk Project Management

Create Tasks against Contacts anywhere in StreamScape

• From Emails
• Web Enquiries
• Inside a contact record etc
• Inside the Project Task module

Features Included:

• Share with other staff
• Track
• Add Budgets
• Add time taken
• Add Notes
• Create Support Tickets
• Quick and Easy Reporting

Emails Intergrated with Tasks

Our great new Task engine integrates our email system allowing you to easily task an email to any employee, then track it's progress.

Go to your Task Engine

• Check its status - Critical or Important 
• Read any notes added by any employee who has been allocated the task
• Check the other employees who are engaged in the task
• Check its percentage completion
• Watch any task
• Plus loads more

Great New Task Engine

You can now create and set Tasks against contacts from anywhere you seen the SPANNER icon in StreamDesk like in:

• Emails
• Contacts
• Enquiries
• Sales
• Any Report area

Extra functions added for Tasks:

• Add notes against Tasks
• Track and Watch Tasks

Great New Look and Functionality for your Emails

Great new Features for your Emails:

• Better Design
• Starred Emails - Drill into Important, Completed etc
• Instant access to your Calendar, Tasks and Snippets
• Instantly create a Task, Appointment with your Contact
• One click Lightning Emails
• Plus loads more

LIGHTNING Emails

For our StreamDesk Community who use our email platform as well as our CRM platform.

We have added LIGHTNING emails 

You can literally reply to an email or send an email to a contact in under 1 second.

Just click on the lightning icon, add your quick email and click SEND.

It even adds your Signature to the email as well.

Real Time Support

Announcing Real Time Support on StreamDesk. 

Looking for help setting up anything on StreamDesk?

At the bottom of every right hand page you will see a grey box. You can ask questions in here at any time to our support personnel called "StreamDesk HELP"

To send our Support Team a message:

• Click on the box
• Click on "StreamDesk HELP"
• Write your message in the area "Send a message ..."
• We will respond ASAP with the answer.

Great New Changes to our Email Platform

Having an email platform which is fully integrated to your website, contacts and CRM is a wonderfully powerful tool.

We have added heaps of great changes to make your experience better and richer:

• Update email status while writing, reading or replying
• Email status now shown in Conversation stream
• Reply emails linked to original email - giving you great audit trail
• View reply emails at any time
• Quick Contact Adding and Editing
• Instant reply function to email
• Faster interface
• Plus much more

Engagement Report