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Upgrade Alerts

Upgrade Alerts give you a quick snapshot into the power and diversity of the Streamdesk CMS / CRM platform, it also shows you how it is constantly adapting to changes in thinking and technology.

Announcing the NEW SMS Console

 

Announcing the NEW SMS Console

 

  • Link to events
  • Guage your recipients
  • Check your Queue
  • Book your SMS campaign to send at any time
  • Better User Interface








Set your Event promotions on SMS Auto Pilot

  

You can now set your Event Promotions on Auto Pilot using Streamdesk.

  

  • Send SMS event confirmations
  • Event SMS reminders
  • Set your automatic send SMS date and times
  • All displayed in an easy to use format

 

 

 








Book Virtual Training and Consulation Sessions

 

 

You can now book virtual training and consultation sessions with us from StreamDesk. At the top right of StreamDesk where you see Contact us.

 

   








New Project Management Functionality

 

Our Project Management platform has great new functionality:

  

  • Column searching
  • Sorted by Date Last Activity as default
  • Ticket ID’s
  • Email Response function with email preloading
  • Total Time Spent calculations
  • Last note added
  • Plus loads more

  

So if you want to know what anyone been working on – on any given day:

  

  • Search the Staffs Name
  • Search the Date latest Activity column
  • And so on

 








Announcing StreamDesk Project Management

  

Announcing StreamDesk Project Management

 

Create Tasks against Contacts anywhere in StreamScape

  • From Emails
  • Web Enquiries
  • Inside a contact record etc
  • Inside the Project Task module

 

Features Included:

  • Share with other staff
  • Track
  • Add Budgets
  • Add time taken
  • Add Notes
  • Create Support Tickets
  • Quick and Easy Reporting

 








Emails Intergrated with Tasks

    

Our great new Task engine integrates our email system allowing you to easily task an email to any employee, then track it's progress.

 

  

 

 

  

 

Go to your Task Engine

  • Check its status - Critical or Important 
  • Read any notes added by any employee who has been allocated the task
  • Check the other employees who are engaged in the task
  • Check its percentage completion
  • Watch any task
  • Plus loads more

 

 

 








Great New Task Engine

 

You can now create and set Tasks against contacts from anywhere you seen the SPANNER icon in StreamDesk like in:

  • Emails
  • Contacts
  • Enquiries
  • Sales
  • Any Report area

 

Extra functions added for Tasks:

 

  • Add notes against Tasks
  • Track and Watch Tasks

 

 








Great New Look and Functionality for your Emails

 

Great new Features for your Emails:

  • Better Design
  • Starred Emails - Drill into Important, Completed etc
  • Instant access to your Calendar, Tasks and Snippets
  • Instantly create a Task, Appointment with your Contact
  • One click Lightning Emails
  • Plus loads more

 

 








LIGHTNING Emails

For our StreamDesk Community who use our email platform as well as our CRM platform.

We have added LIGHTNING emails 

You can literally reply to an email or send an email to a contact in under 1 second.

Just click on the lightning icon, add your quick email and click SEND.

It even adds your Signature to the email as well.








Real Time Support

 

Announcing Real Time Support on StreamDesk. 

 

Looking for help setting up anything on StreamDesk?

 

At the bottom of every right hand page you will see a grey box. You can ask questions in here at any time to our support personnel called "StreamDesk HELP"

 

To send our Support Team a message:

  • Click on the box
  • Click on "StreamDesk HELP"
  • Write your message in the area "Send a message ..."
  • We will respond ASAP with the answer.

 








Great New Changes to our Email Platform

  

Having an email platform which is fully integrated to your website, contacts and CRM is a wonderfully powerful tool.

 

We have added heaps of great changes to make your experience better and richer:

 

  • Update email status while writing, reading or replying
  • Email status now shown in Conversation stream
  • Reply emails linked to original email - giving you great audit trail
  • View reply emails at any time
  • Quick Contact Adding and Editing
  • Instant reply function to email
  • Faster interface
  • Plus much more








Engagement Report

 

Contact engagement is your heartbeat. Data driven decisions allow you to increase the successfulness of your organisation by giving you the information to make smart actions.

 

The Questions

Ever wanted to discover:

  • Who are the contacts which you are communicating with the most?
  • Who are your top event/meeting attendees, apologies or makeups for a specific period? 
  • Who are the top buyers for a specific period?
  • Which members of your organisation are enjoying your content?  
  • Which buyers are communicating but not spending?
  • Which contacts are active but requiring attention?
  • Which parts of your website are getting the most attention?

Your specific questions can be endless and are normally related to your specific organisation type and structure.

 

The Answer

Streamdesk has released our Engagement module.

  • Full integration across our entire platform
  • Date driven reporting on Emails, Sales, Enquiries, Email and SMS Campaigns, Tasks, Appointments, Events, Meetings, Notes, Attachments, Web Activity etc  
  • Export your results to Excel, text etc
  • Create instant Email Campaigns based on results
  • Easily update your Contacts 
  • Plus more

 

The Result

Our Engagement module is now available as standard across our entire StreamDesk community.

 

 

The Engagement report is found under the Reports Menu

 

 

 








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