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Upgrade Alerts

Upgrade Alerts give you a quick snapshot into the power and diversity of the Streamdesk CMS / CRM platform, it also shows you how it is constantly adapting to changes in thinking and technology.

Announcing the NEW SMS Console


Announcing the NEW SMS Console


  • Link to events
  • Guage your recipients
  • Check your Queue
  • Book your SMS campaign to send at any time
  • Better User Interface

Set your Event promotions on SMS Auto Pilot


You can now set your Event Promotions on Auto Pilot using Streamdesk.


  • Send SMS event confirmations
  • Event SMS reminders
  • Set your automatic send SMS date and times
  • All displayed in an easy to use format




Book Virtual Training and Consulation Sessions



You can now book virtual training and consultation sessions with us from StreamDesk. At the top right of StreamDesk where you see Contact us.



New Project Management Functionality


Our Project Management platform has great new functionality:


  • Column searching
  • Sorted by Date Last Activity as default
  • Ticket ID’s
  • Email Response function with email preloading
  • Total Time Spent calculations
  • Last note added
  • Plus loads more


So if you want to know what anyone been working on – on any given day:


  • Search the Staffs Name
  • Search the Date latest Activity column
  • And so on


Announcing StreamDesk Project Management


Announcing StreamDesk Project Management


Create Tasks against Contacts anywhere in StreamScape

  • From Emails
  • Web Enquiries
  • Inside a contact record etc
  • Inside the Project Task module


Features Included:

  • Share with other staff
  • Track
  • Add Budgets
  • Add time taken
  • Add Notes
  • Create Support Tickets
  • Quick and Easy Reporting


Emails Intergrated with Tasks


Our great new Task engine integrates our email system allowing you to easily task an email to any employee, then track it's progress.







Go to your Task Engine

  • Check its status - Critical or Important 
  • Read any notes added by any employee who has been allocated the task
  • Check the other employees who are engaged in the task
  • Check its percentage completion
  • Watch any task
  • Plus loads more




Great New Task Engine


You can now create and set Tasks against contacts from anywhere you seen the SPANNER icon in StreamDesk like in:

  • Emails
  • Contacts
  • Enquiries
  • Sales
  • Any Report area


Extra functions added for Tasks:


  • Add notes against Tasks
  • Track and Watch Tasks



Great New Look and Functionality for your Emails


Great new Features for your Emails:

  • Better Design
  • Starred Emails - Drill into Important, Completed etc
  • Instant access to your Calendar, Tasks and Snippets
  • Instantly create a Task, Appointment with your Contact
  • One click Lightning Emails
  • Plus loads more




For our StreamDesk Community who use our email platform as well as our CRM platform.

We have added LIGHTNING emails 

You can literally reply to an email or send an email to a contact in under 1 second.

Just click on the lightning icon, add your quick email and click SEND.

It even adds your Signature to the email as well.

Real Time Support


Announcing Real Time Support on StreamDesk. 


Looking for help setting up anything on StreamDesk?


At the bottom of every right hand page you will see a grey box. You can ask questions in here at any time to our support personnel called "StreamDesk HELP"


To send our Support Team a message:

  • Click on the box
  • Click on "StreamDesk HELP"
  • Write your message in the area "Send a message ..."
  • We will respond ASAP with the answer.


Great New Changes to our Email Platform


Having an email platform which is fully integrated to your website, contacts and CRM is a wonderfully powerful tool.


We have added heaps of great changes to make your experience better and richer:


  • Update email status while writing, reading or replying
  • Email status now shown in Conversation stream
  • Reply emails linked to original email - giving you great audit trail
  • View reply emails at any time
  • Quick Contact Adding and Editing
  • Instant reply function to email
  • Faster interface
  • Plus much more

Engagement Report


Contact engagement is your heartbeat. Data driven decisions allow you to increase the successfulness of your organisation by giving you the information to make smart actions.


The Questions

Ever wanted to discover:

  • Who are the contacts which you are communicating with the most?
  • Who are your top event/meeting attendees, apologies or makeups for a specific period? 
  • Who are the top buyers for a specific period?
  • Which members of your organisation are enjoying your content?  
  • Which buyers are communicating but not spending?
  • Which contacts are active but requiring attention?
  • Which parts of your website are getting the most attention?

Your specific questions can be endless and are normally related to your specific organisation type and structure.


The Answer

Streamdesk has released our Engagement module.

  • Full integration across our entire platform
  • Date driven reporting on Emails, Sales, Enquiries, Email and SMS Campaigns, Tasks, Appointments, Events, Meetings, Notes, Attachments, Web Activity etc  
  • Export your results to Excel, text etc
  • Create instant Email Campaigns based on results
  • Easily update your Contacts 
  • Plus more


The Result

Our Engagement module is now available as standard across our entire StreamDesk community.



The Engagement report is found under the Reports Menu




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