Web Enquiries Integrated With Your Email Platform

Web enquiries are the life blood of any great website. They give you leads, sales, feedback and drive the productivity of your business.

How you deal with those Web Enquiries is very important.

StreamDesk now has full integration between your web enquiries and your email platform.

View the Email Trail a Web Enquiry has created

Gain Access to your Web Enquiry Directly from your Email System

Update Email, it then updates the status of your Web Enquiry

Better User Interface in your Web Enqiuries

Better SPAM Protection

To better address SPAM across our entire platform, we are rolling out Google ReCaptcha (I am not a Robot) across all our website contact forms for FREE

Anouncing the NEW Refund Module

Our New Refund Module allows you to cancel and refund any payment made within the StreamDesk platform.

• Payments or Sales can be cancelled directly from StreamDesk with one Click
• Payments reversed and buyer instantly notified by SMS and email
• All audit trails reversed while maintaining history of the transaction
• All done securely behind password and encrytption. 

1. One Touch Refunds

2. Secure with your unique Password

3. Full Audit Trail

To buy this upgrade for your package - click here to request and upgrade

http://upgrades.streamdesk.com.au/product/0/0/130279

Announcing the NEW SMS Console

Announcing the NEW SMS Console

• Link to events
• Guage your recipients
• Check your Queue
• Book your SMS campaign to send at any time
• Better User Interface

Set your Event promotions on SMS Auto Pilot

You can now set your Event Promotions on Auto Pilot using Streamdesk.

• Send SMS event confirmations
• Event SMS reminders
• Set your automatic send SMS date and times
• All displayed in an easy to use format

Book Virtual Training and Consulation Sessions

You can now book virtual training and consultation sessions with us from StreamDesk. At the top right of StreamDesk where you see Contact us.

New Project Management Functionality

Our Project Management platform has great new functionality:

• Column searching
• Sorted by Date Last Activity as default
• Ticket ID’s
• Email Response function with email preloading
• Total Time Spent calculations
• Last note added
• Plus loads more

So if you want to know what anyone been working on – on any given day:

• Search the Staffs Name
• Search the Date latest Activity column
• And so on

Announcing StreamDesk Project Management

Announcing StreamDesk Project Management

Create Tasks against Contacts anywhere in StreamScape

• From Emails
• Web Enquiries
• Inside a contact record etc
• Inside the Project Task module

Features Included:

• Share with other staff
• Track
• Add Budgets
• Add time taken
• Add Notes
• Create Support Tickets
• Quick and Easy Reporting

Emails Intergrated with Tasks

Our great new Task engine integrates our email system allowing you to easily task an email to any employee, then track it's progress.

Go to your Task Engine

• Check its status - Critical or Important 
• Read any notes added by any employee who has been allocated the task
• Check the other employees who are engaged in the task
• Check its percentage completion
• Watch any task
• Plus loads more

Great New Task Engine

You can now create and set Tasks against contacts from anywhere you seen the SPANNER icon in StreamDesk like in:

• Emails
• Contacts
• Enquiries
• Sales
• Any Report area

Extra functions added for Tasks:

• Add notes against Tasks
• Track and Watch Tasks

Great New Look and Functionality for your Emails

Great new Features for your Emails:

• Better Design
• Starred Emails - Drill into Important, Completed etc
• Instant access to your Calendar, Tasks and Snippets
• Instantly create a Task, Appointment with your Contact
• One click Lightning Emails
• Plus loads more

LIGHTNING Emails

For our StreamDesk Community who use our email platform as well as our CRM platform.

We have added LIGHTNING emails 

You can literally reply to an email or send an email to a contact in under 1 second.

Just click on the lightning icon, add your quick email and click SEND.

It even adds your Signature to the email as well.